Refund Policy
1. No Refunds and No Returns Policy
At Digital Surge Hub, we offer digital products that are delivered instantly upon purchase. Due to the nature of digital products, all sales are final, and we do not accept returns, exchanges, or refunds once a purchase is completed.
2. Non-Refundable Products
All digital products available on our website, including but not limited to:
Graphic design assets
Video editing assets
Web design templates
Stock images and videos
Stock sounds and wallpapers
Articles and eBooks
Fonts and software
Courses and games
Short video collections
are strictly non-refundable. Please ensure that you review the product details carefully before making a purchase.
3. Exceptions
Refunds or replacements may only be considered under the following circumstances:
If you receive a corrupted or incomplete file that cannot be accessed.
If the product description significantly misrepresents the actual content.
In such cases, you must contact us within 48 hours of purchase, providing proof of the issue (such as screenshots or error messages).
4. Contact Us
If you experience any issues with your purchase, please reach out to us for assistance:
Email: digitalsurgehub@gmail.com
WhatsApp: +94770680782
By purchasing from Digital Surge Hub, you acknowledge and agree to this No Refund & No Return Policy.